Privacy Policy — Urgent Tow Network
Legal & Transparency

Privacy Policy

How we handle your information — clearly and honestly.

Website: urgenttownetwork.com  ·  Last Updated: June 2025

Who We Are

Our website address is: urgenttownetwork.com. We are Urgent Tow Network — a DFW-based towing and roadside assistance company providing 24/7 emergency services across the Dallas–Fort Worth area.

Questions about your privacy? Reach us directly at 682-427-9295 or through our contact page.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at automattic.com/privacy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Heads up: Before uploading any photos, strip EXIF metadata to protect your location privacy. Most smartphones embed GPS coordinates into photos automatically.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies for your convenience. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login will persist for two weeks. Logging out removes the login cookies.

If you edit or publish an article, an additional cookie will be saved in your browser indicating the post ID. It expires after 1 day.

Comment
Comment Cookies
Name, email & website saved for convenience. Lasts 1 year.
Session
Browser Test
Checks if cookies are accepted. No personal data. Deleted on close.
Auth
Login Cookies
Saves login & display choices. 2 days standard, 2 weeks with "Remember Me."
Editor
Post Edit Cookie
Stores post ID of last edit. No personal data. Expires in 1 day.

Embedded Content

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website directly.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. We do not sell your personal information to third parties. We share data only as necessary to operate the website and provide our services, or when required by law.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).

Your Rights Over Your Data

If you have an account on this site, or have left comments, you can request the following:

  • Request an exported file of all personal data we hold about you, including any data you have provided to us.
  • Request that we erase any personal data we hold about you.
  • View, edit, or update the personal information in your user profile at any time.
Note: These rights do not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. No other personal data is transferred outside of the systems necessary to operate this website and provide towing and roadside assistance services in the DFW area.

Questions About This Policy?

We're real people. Call us or use our contact form — we'll get back to you fast.